Organise questions and answers and recognise helpful members. New tools cannot replace a clear reason to join and return.
What Meta announced—and where it is being tested
On 29 September 2026, Meta announced that it was testing Forum, a dedicated app synchronised with Facebook Groups, in the United States on iOS and Android. Testing had begun in May. The announcement does not confirm availability in Turkey or Arab markets. [1]
The update also describes recognition for helpful contributions, tested in Forum in the US and on Facebook globally, alongside Ask AI in posts and comments and topic tags. A global test does not mean that every account immediately has access.
The following community plan is our editorial interpretation of what teams can do now. It is not a promise of additional reach.
Give the community a specific purpose
Complete the sentence: “People join this community to be able to…” For example, members might want feedback on their first content video. “Receive our news and offers” is a much weaker reason for people to help one another.
Review the last twenty posts. How many offer a useful answer or experience, and how many are administrative announcements? Make room for members’ questions instead of expecting participation to emerge from a stream of brand updates.
Turn repeated answers into a useful reference
Maintain a pinned question-and-answer index with links, clear titles and updated information. Encourage people to include context, what they tested, the result and any limitations.
“What is the best microphone?” becomes easier to answer when a member shares their budget and recording environment. Offer a simple question format without turning participation into a burdensome form.
Ask for sources and dates where relevant, and revisit old answers when products or circumstances change. A useful archive saves members from starting the same discussion repeatedly.
Build a manageable weekly rhythm
Start the week with a specific obstacle and an example. Midweek, share a member’s experiment with permission, including what failed as well as what worked. End with a short roundup of useful answers and follow up on unresolved questions.
Adjust the frequency to your capacity. One discussion that reaches a useful answer is more valuable than five unanswered prompts. Recognise clear explanations, sourced corrections and help for other members—not posting volume or exceptions to community rules.
Measure usefulness, not just activity
Track questions receiving useful answers, time to first response and returning contributors over a consistent period. Define “useful”: perhaps an actionable next step or confirmation from the person who asked.
Review discussion quality each week. Look for hidden promotion, unsupported claims and behaviour that intimidates newcomers. Do not request unnecessary personal information, and obtain permission before reusing a private discussion publicly.
Start with one genuine unanswered question and turn the response into a reference members can use again.
Frequently asked questions
Is Forum available in Turkey?
The announcement describes a US test and does not confirm availability in Turkey.
Do we need to move members to a new group?
Forum is described as synchronised with Facebook Groups. Do not assume that a separate member migration is required.
Sources and editorial review
Original sources used in this article. Last editorial review: 1 October 2026.
- Meta — Find Your Community With Forum29 September 2026; Reviewed 1 October
